Colin Coulson-Thomas has launched his latest report – Transforming Public Services – in which he debunks top-down management moves like restructuring.
What is really needed, he says, is far better performance support for people at the coal face – and this approach is cheaper, faster and far more effective.
You can find more of Professor Coulson-Thomas’s work in the Editorial (Management) section of the main Groupe Intellex publication.
Groupe Intellex 
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